Terms of use

Draft — last updated November 9, 2026.

Who we are

MiOla ("we") is operated by an individual resident in Brazil. MiOla is an intermediation platform: it lets photographers publish their surf photos and buyers find and buy them. The sale of each photo is made by the photographer directly to the buyer. MiOla is not the seller of the photos.

What you buy

When you pay, you receive a non-exclusive, non-transferable, perpetual license to use the photo for personal purposes: keeping, printing and sharing it on your personal social media, ideally crediting the photographer. You may not resell, sublicense or use the photo commercially (advertising, sponsors, brands, products) without written permission from the photographer. Copyright stays with the photographer.

Prices and payment

Prices are in US dollars. Each order is with one photographer and has two parts, processed by PayPal: (1) the photo price, set by the photographer and paid directly to the photographer's PayPal account; and (2) MiOla's service fee, paid to MiOla, for the use of the platform (search, delivery and support). The fee is a percentage of the order with a minimum per order, shown before you pay. The fee is first only authorized and is charged only after the photo payment is completed; if the photo payment is not completed, the authorization is cancelled and nothing is charged. If your cart has photos from several photographers, there is one order per photographer.

Delivery

Full-resolution files are available for download immediately after payment is confirmed, and for 1 year.

Refunds

Because these are digital goods, sales are final once downloaded, except: (a) you are not the person in the photo, or (b) the file is defective. Request it on your order page within 7 days of purchase. The photo refund is made by the photographer, from their PayPal; MiOla mediates: the photographer is notified and has 3 days to answer, after which MiOla reviews the case. MiOla's service fee is refunded only if the delivery failed because of a problem with the platform. A refund revokes the download of the refunded photos.

Acceptable use

Do not try to remove watermarks from previews, scrape the site, or misuse other people's images.

Liability

The service is provided "as is". Our total liability is limited to the amount you paid for the order in question.

Contact

hola@miolasurf.com